This site is hosted by Yahoo! Store. Yahoo! hosts the store pages, ordering system, and order data. Yahoo! automatically collects order information but may only use this information in the aggregate. If you accessed this store through Yahoo! Shopping, Yahoo! also automatically collects information about your shopping experience. Please see the Yahoo! Privacy Policy for more information about how Yahoo! uses this information.





Our contact information:

By email: (For issues with orders or billing:) Orders@sub80.com

(Any other customer service issues:) Nick@sub80.com or Mike@sub80.com






Shipping Information:

Shipping is done through USPS (United States Postal Service) and will be added at time of checkout. A confirmation email will be sent to you that includes a shipment tracking number viewable at usps.com. Shipping generally takes 2-14 days (depending on what area you are in.) Sometimes popular items become back ordered and may take an extra day or two for re-stocking purposes. If you have any questions regarding shipping, feel free to write us @ Orders@sub80.com

Refund, Returns and Cancellation Policies:

When exchanging an item, customer must pay for return shipping when sending back order. No refunds will be given, only exchanges for similar items or a gift certificate equivalent.

Have Any More Questions? Feel Free To Email Us!

SUBSTANCE80 PRIVACY POLICY
November/24/2006
Our Commitment To Your Privacy:

Your privacy is important to us. To better protect your privacy the following notice explains the information we collect, how it is used, how it is safeguarded, and how to contact us if you have any concerns.

What Information Is Collected:

As part of the order process, the following information is collected from shoppers:

Name Shipping/Billing Address Email address Phone number Credit/Debit Card Information

How That Information Is Used: Sub80.com collects customer information ONLY to fill orders, contact buyers if they have questions, or to send email with special offers. This helps to improve our customer's shopping experience. If you have any questions or concerns please feel free to contact us directly for more information.



(This above policy is subject to change at any time but will be posted here and available to the public at all times.)
Sub80.com will NEVER rent or sell your email address/personal information for ANY reason.